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FAQ
A curated list of the most commonly asked questions about Figured
+1
46 articles in this collection
Written by
Andy Drinkwater,
Alexandra Henley,
Danielle Veasey
and 1 other
General
Can I start using Figured if I haven't set up a Xero file yet?
Written by
Genevra Scott
Updated over a week ago
What subscriptions or products does Figured have available?
Written by
Alexandra Henley
Updated over a week ago
What is a multi-farm?
Written by
Alexandra Henley
Updated over a week ago
My farm can't complete its Xero sync or it keeps failing, how can I fix this?
Written by
Alexandra Henley
Updated over a week ago
How do I delete or cancel my Figured farm?
Written by
Alexandra Henley
Updated over a week ago
Account
I’ve forgotten my Figured password, how do I reset it?
Written by
Alexandra Henley
Updated over a week ago
My 2FA setup is not accepting the generated code, how do I fix it?
Written by
Alexandra Henley
Updated over a week ago
Billing
How do I view or change my billing details?
Written by
Alexandra Henley
Updated over a week ago
How do I transfer billing to a different accounting practice?
If your Figured file is changing accountants or the bill payer is changing
Written by
Genevra Scott
Updated over a week ago
Planning & Reporting
Why is my allocation sitting under the correct heading in profit view but not in cash view?
How values distributed to the product tracker behave within Figured reports
Written by
Danielle Veasey
Updated over a week ago
How do I copy this years actuals into next years plan?
Written by
Alexandra Henley
Updated over a week ago
Do I enter my budget as positive or negative values?
Written by
Alexandra Henley
Updated over a week ago
How do I change my balance date in Figured?
Written by
Alexandra Henley
Updated over a week ago
How do I create a tax exempt transaction?
Written by
Alexandra Henley
Updated over a week ago
How do I create a non-cash transaction?
Written by
Alexandra Henley
Updated over a week ago
My depreciation account shows up in my cash reports, how do I remove this?
Written by
Alexandra Henley
Updated over a week ago
How do I forecast in my planning tab and production trackers?
Written by
Alexandra Henley
Updated over a week ago
How do I print out a report?
Written by
Alexandra Henley
Updated over a week ago
Why are my direct costs not correctly categorising in my plan & reports?
Written by
Alexandra Henley
Updated over a week ago
Can I export my reports to Excel or into a spreadsheet?
Written by
Alexandra Henley
Updated over a week ago
Why have my chart of accounts doubled up?
Written by
Alexandra Henley
Updated over a week ago
Milk tracker
Can I change my milk tracker settings between contract and share milker?
Changing from contract milker to share milker
Written by
Genevra Scott
Updated over a week ago
How do I include organic milk prices in the tracker?
Written by
Genevra Scott
Updated over a week ago
I've budgeted my deferred milk payments, why aren't they showing up in my forecasts?
Written by
Alexandra Henley
Updated over a week ago
How do I record my winter milk payments or premiums in the milk tracker?
Written by
Alexandra Henley
Updated over a week ago
Production trackers
How do I record retention payments?
Written by
Alexandra Henley
Updated over a week ago
How do I add a supplier contact in Figured?
Adding a supplier to the list of contacts for use when creating a sale or purchase transaction
Written by
Genevra Scott
Updated over a week ago
Livestock: What is the difference between single sales & purchase accounts and Individual sales & purchase accounts?
Explaining the difference between the two options in the tracker settings page
Written by
Genevra Scott
Updated over a week ago
How do I delete a tracker?
Written by
Alexandra Henley
Updated over a week ago
Why can't I map my purchase account to a production tracker?
Written by
Alexandra Henley
Updated over a week ago
What is a production tracker?
Written by
Alexandra Henley
Updated over a week ago
How do I add another stock class, or change a stock classes name?
Written by
Alexandra Henley
Updated over a week ago
How do I record commission or additional fees to my livestock sales / purchases?
Process for adding in loyalty payments, levies, bonus payments etc.
Written by
Alexandra Henley
Updated over a week ago
How do I show associated costs / income on my trading statements?
Written by
Alexandra Henley
Updated over a week ago
My tracker won't add a transaction, it tells me that the account isn't mapped to Xero, what do I do?
Written by
Alexandra Henley
Updated over a week ago
Scenarios
How can I change the length of my scenario?
Written by
Alexandra Henley
Updated over a week ago
Adviser
My milk income is showing one month out, how do I fix it?
Written by
Alexandra Henley
Updated over a week ago
How do I remove a manual journal entry from my cash flow report?
Written by
Andy Drinkwater
Updated over a week ago
Benchmarking
How can I access benchmarking?
Written by
Alexandra Henley
Updated over a week ago
Can I print or export my benchmarking reports?
Written by
Alexandra Henley
Updated over a week ago
I don't see any farms to add to my benchmark, what do I do?
Written by
Alexandra Henley
Updated over a week ago
How do I change my benchmarking settings, or delete my benchmark?
Written by
Alexandra Henley
Updated over a week ago
How do I add peak milked cows and milking platform?
Written by
Alexandra Henley
Updated over a week ago
Settings
How do I edit or change names of accounts in reports and planning?
Changing the names of codes in your Chart of Accounts list
Written by
Genevra Scott
Updated over a week ago
User Interface
How do I get the navigation menu to shrink?
Navigation bar on the left is taking up too much space
Written by
Genevra Scott
Updated over a week ago
How do I take a screenshot?
Taking a screenshot for the support team and attaching to the chat bubble
Written by
Genevra Scott
Updated over a week ago