FAQ

My 2FA setup is not accepting the generated code, how do I fix it?

Written by Jessie
Updated over a week ago

Can I start using Figured if I haven't set up a Xero file yet?

Written by Sarah Lewis
Updated over a week ago

How do I transfer billing to a different accounting practice?

If your Figured file is changing accountants or the bill payer is changing

Written by Sarah Lewis
Updated over a week ago

What subscriptions or products does Figured have available?

Written by Jessie
Updated over a week ago

My farm can't complete its Xero sync or it keeps failing, how can I fix this?

Written by Jessie
Updated over a week ago

What is a multi-farm?

Written by Jessie
Updated over a week ago

I’ve forgotten my Figured password, how do I reset it?

Written by Jessie
Updated over a week ago

How do I view or change my billing details?

Written by Jessie
Updated over a week ago

How do I add a billing reference for my clients?

Written by Jessie
Updated over a week ago

What is Commercial Manager and how do I set it up?

Written by Sarah Lewis
Updated over a week ago

How do I delete or cancel my Figured farm?

Written by Jessie
Updated over a week ago

How do I copy this years actuals into next years plan?

Written by Jessie
Updated over a week ago

Do I enter my budget as positive or negative values?

Written by Jessie
Updated over a week ago

How do I change my balance date in Figured?

Written by Jessie
Updated over a week ago

How do I create a tax exempt transaction?

Written by Jessie
Updated over a week ago

How do I create a non-cash transaction?

Written by Jessie
Updated over a week ago

My depreciation account shows up in my cash reports, how do I remove this?

Written by Jessie
Updated over a week ago

How do I forecast in my planning tab and production trackers?

Written by Jessie
Updated over a week ago

My budget has doubled up in the forecasts in my planning tab, how do I fix it?

Written by Jessie
Updated over a week ago

Why didn't my production trackers copy from my budget to my forecasts?

Written by Jessie
Updated over a week ago

How do I print out a report?

Written by Jessie
Updated over a week ago

Why are my direct costs not correctly categorising in my plan & reports?

Written by Jessie
Updated over a week ago

My opening balance doesn’t match what I’ve set on the planning tab, why?

Written by Jessie
Updated over a week ago

I have planned transactions that go into the next financial year, how do I bring those in?

Written by Jessie
Updated over a week ago

Can I export my reports to Excel or into a spreadsheet?

Written by Jessie
Updated over a week ago

Why have my chart of accounts doubled up?

Written by Jessie
Updated over a week ago

How can I access benchmarking?

Written by Jessie
Updated over a week ago

Can I print or export my benchmarking reports?

Written by Jessie
Updated over a week ago

I don't see any farms to add to my benchmark, what do I do?

Written by Jessie
Updated over a week ago

How do I change my benchmarking settings, or delete my benchmark?

Written by Jessie
Updated over a week ago

How do I add peak milked cows and milking platform?

Written by Jessie
Updated over a week ago

How do I include organic milk prices in the tracker?

Written by Sarah Lewis
Updated over a week ago

How do I add my May paid June payment into this season's cash flow budget?

Written by Jessie
Updated over a week ago

I've budgeted my deferred milk payments, why aren't they showing up in my forecasts?

Written by Jessie
Updated over a week ago

How do I record my winter milk payments or premiums in the milk tracker?

Written by Jessie
Updated over a week ago

How do I delete a tracker?

Written by Jessie
Updated over a week ago

Why can't I map my purchase account to a production tracker?

Written by Jessie
Updated over a week ago

What is a production tracker?

Written by Jessie
Updated over a week ago

How do I add another stock class, or change a stock classes name?

Written by Jessie
Updated over a week ago

How do I record commission or additional fees to my livestock sales / purchases?

Process for adding in loyalty payments, levies, bonus payments etc.

Written by Jessie
Updated over a week ago

How do I show associated costs / income on my trading statements?

Written by Jessie
Updated over a week ago

My tracker won't add a transaction, it tells me that the account isn't mapped to Xero, what do I do?

Written by Jessie
Updated over a week ago

How can I change the length of my scenario?

Written by Jessie
Updated over a week ago

My milk income is showing one month out, how do I fix it?

Written by Jessie
Updated over a week ago

How do I remove a manual journal entry from my cash flow report?

Written by Andy Drinkwater
Updated over a week ago