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My 2FA setup is not accepting the generated code, how do I fix it?
My 2FA setup is not accepting the generated code, how do I fix it?
Alexandra Henley avatar
Written by Alexandra Henley
Updated over a week ago

If you are setting up 2FA on Figured and run into an issue where the authenticator generated code isn't being accepted by Figured, it may be due to your time settings on your phone.

On an iPhone:

  • Go to the Settings app

  • Select General

  • Select Date & Time

  • Enable Set Automatically

On an Android:

  • Go to the Settings app

  • Select General Management

  • Select Date and Time

  • Enable Automatic date and time

Alternatively Android users who are using the Google Authenticator app can use the Time Sync option within the Authenticator app itself.

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