When credit notes are used in Xero, additional steps in Figured will need to be taken in order to reconcile your balances. If not properly followed, your Figured balance and Xero balance will not properly reconcile. This is because Figured isn't able to identify the credit note application from Xero's end.

We recommend creating a credit note against a non livestock sale/purchase account in Xero.


In the example below, I've created a sale for Breeding Bulls with the total value in both Figured and Xero.

This sale needs to have a credit note applied to it, so in Xero we've applied the credit note to the Breeding- General account on the invoice.


In order to have this reflected in Figured you will need to create a new transaction by selecting Add Actual. Depending on what your original transaction was you will select either Sale or Purchase

Follow the below steps when entering the details of the credit note transaction.

  1. For the stock part of the transaction, select your stock class account and then a quantity of 0. Enter $1 as the amount.

  2. Add a non-stock line to the transaction. Select the same stock class account (this needs to be the same account that you have mapped to the selected stock class), and then enter that as -$1

  3. Add another non-stock line, and then select the account you posted the credit note to in Xero ( e.g breeding - general ) . Then enter the credit note amount.


Make sure you don't tick Post to Xero, and then click Save Transaction. That will reduce the value of the credit note for you to reconcile, and it won't affect your stock quantities.

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